FAQ

Question	Answer
What payment methods do you accept?	We accept bank card payments.
Can I pay online for therapy sessions?	Yes, you can pay online with a bank card at the time of booking.
Where is the ID Therapy clinic located?	The ID Therapy clinic is located at 23 Naum Ramniceanu Street, ap. 1, Sector 1, Bucharest.
What are the opening hours of the ID Therapy clinic?	The ID Therapy clinic is open from Monday to Friday, between 8:00 AM and 8:00 PM.
How can I contact the ID Therapy clinic?	You can contact us by phone at +40 751 202 272, by email at office@idtherapy.ro, or directly in the chat here.
How can I get to the ID Therapy clinic?	You can get to the ID Therapy clinic by public transport, personal car, or taxi. For details, please consult the map on our website.
Do you offer parking for patients?	There are private parking lots in the Floreasca and Dorobanti areas near our clinic.
What types of therapy does ID Therapy offer?	We offer individual therapy, Gottman couple therapy, and virtual reality therapy for specific phobias.
What is virtual reality therapy?	Virtual Reality Therapy uses advanced technology to treat specific phobias (fear of flying, fear of public speaking, fear of high buildings, etc.), to learn relaxation techniques for anxiety management, and to treat alcohol addiction through controlled exposure to a virtual stimulus, but only after the person has been abstinent for at least 4 months. We represent the Virtually Better Institute, USA in Romania.
What is Gottman couple therapy?	Gottman couple therapy is based on over 40 years of scientific research and is the gold standard worldwide for couple therapy, helping couples improve their communication and manage conflicts. We represent the Gottman Institute, USA in Romania and are the only clinic in Romania certified in Gottman Couple Therapy.
What does Gottman Couple Therapy consist of?	The Gottman Couple Therapy protocol has 2 stages: I. The assessment phase ONLINE/ZOOM or Offline: 2 couple assessment sessions (120 minutes) – both partners; 2 individual assessment sessions (50 minutes/session); 1 couple session for presenting the results and therapeutic plan (60 minutes) – both partners; During the assessment period, an online clinical assessment is also done at the Gottman Institute, which you will purchase separately based on a link you will receive from the specialist. II. The therapy phase – ONLINE/ZOOM or Offline. The number of sessions depends on the couple’s involvement and commitment to the therapeutic process. You will get an approximation of the number of sessions in the last session of the assessment phase when the results are presented. The statistical average is approximately a minimum of 16 couple therapy sessions. Therapy sessions are weekly or bi-weekly. There is also the option of Marathon COUPLE THERAPY – 16 marathon sessions, respectively 4 days of 4 consecutive sessions/day.
What types of problems do you treat at ID Therapy?	We treat a wide range of problems, including anxiety, depression, panic attacks, specific phobias, PTSD, OCD, relationship and couple problems, self-esteem issues, anger management, eating disorders, addictions, insomnia, problems adapting to major changes, emotional trauma and chronic stress, anger management, divorce.
What is therapy for social anxiety disorders?	Therapy for social anxiety disorders involves exposure techniques, cognitive restructuring, and the development of social skills to help clients manage their fear of social situations.
How many sessions are needed to treat my fear of flying/aviophobia?	This is the clinical virtual reality protocol for aviophobia: Session 1, 50 min – Fear of flying assessment; Session 2, 50 min – Anxiety Scale; Session 3, 50 min – Neuroscience; Session 4, 50 min – Anxiety management techniques; Sessions 5-10 – Virtual Reality with gradual exposure to the phobic stimulus. Each VR session is 45 min. Sessions can be held 1 to 3 times a week. The first 4 sessions can be online, it is not mandatory to come to the clinic.
How many sessions are needed to treat my fear of public speaking?	This is the clinical virtual reality protocol for the fear of public speaking: Session 1, 50 min – Phobia Assessment; Session 2, 50 min – Anxiety Scale; Session 3, 50 min – Neuroscience; Session 4, 50 min – Anxiety management techniques; Session 5, 50 minutes live speech with the specialist; Sessions 6-10 – Virtual Reality with gradual exposure to the phobic stimulus. Each VR session is 45 min. Sessions can be held 1 to 3 times a week. The first 4 sessions can be online, it is not mandatory to come to the clinic.
How many sessions are needed to treat my fear of heights/tall buildings?	This is the clinical virtual reality protocol for fear of tall buildings: Session 1, 50 min – Phobia Assessment; Session 2, 50 min – Anxiety Scale; Session 3, 50 min – Neuroscience; Session 4, 50 min – Anxiety management techniques; Sessions 5-10 – Virtual Reality with gradual exposure to the phobic stimulus. Each VR session is 45 min. Sessions can be held 1 to 3 times a week. The first 4 sessions can be online, it is not mandatory to come to the clinic.
Do you also treat the fear of needles and/or blood?	Yes, but through gradual in vivo exposure to the phobic stimulus.
Do you also treat the fear of dogs and cats?	Yes, but through gradual in vivo exposure to the phobic stimulus.
Who are the therapists at ID Therapy?	Visit the section https://www.idtherapy.ro/echipa/
Can I choose a specific therapist?	Yes, you can choose a specific therapist at the time of booking.
What are the specializations of the therapists?	Our therapists specialize in strategic therapy, integrative therapy, cognitive-behavioral therapy with virtual reality exposure, short-term solution-focused strategic therapy, Gottman couple therapy, therapy for addictions, and they address a wide spectrum of problems and pathologies such as: anxiety, depression, panic attacks, specific phobias, PTSD, OCD, relationship and couple problems, self-esteem issues, anger management, eating disorders, addictions, insomnia, problems adapting to major changes, emotional trauma, divorce, and chronic stress.
What qualifications do the therapists at ID Therapy have?	All our therapists are certified by national and international institutes. Visit the section https://www.idtherapy.ro/echipa/
Can I change the therapist if I don’t feel comfortable?	Yes, if you do not feel comfortable with the chosen psychotherapist, you can request a change.
How can I make an appointment?	I can help you with an appointment if you answer the following questions – this enters TYPE 1 circuit, starting with STEP 3.
Can I modify or cancel an appointment?	Yes, you can modify or cancel an appointment by contacting us at +40 751 202 272 or office@idtherapy.ro. Our cancellation policy requires a minimum of 24 hours’ notice before the session, otherwise the session is considered to have taken place.
Can I make an appointment for an initial consultation?	Yes, you can schedule an initial consultation to discuss your therapeutic needs and goals. – redirects to TYPE 1 circuit, starting with STEP 3
How long does a therapy session last?	Individual Psychotherapy, 50 minutes; Gottman Couple Psychotherapy- 60 minutes; Virtual Reality Psychotherapy for Specific Phobias- 45 minutes.
What information do I need to provide when booking?	When booking, you need to provide contact information (name, email, phone), the desired type of therapy, the problem you want to address in therapy, your therapist preferences, and the preferred date and time.
What are the advantages of online therapy compared to face-to-face therapy?	Online therapy offers flexibility, accessibility, and comfort, being ideal for those who cannot attend face-to-face sessions for geographical or time-related reasons.
What are the costs of individual therapy sessions?	Prices vary depending on the chosen specialist, the type of therapy, and the language in which the therapy sessions will be held: Individual Psychotherapy in Romanian with Nadia Gorduza – 100 euro; Individual Psychotherapy in Romanian with Raina Saguna – 75 euro; Individual Psychotherapy in English with Nadia Gorduza – 125 euro; Virtual Reality Psychotherapy for Specific Phobias – 120 euro; Package of 5 virtual reality relaxation sessions for anxiety management – 70 euro.
What are the costs of virtual reality therapy sessions?	Virtual Reality Psychotherapy for Specific Phobias- 120 euro; Package of 5 virtual reality relaxation technique sessions for anxiety management- 70 euro.
What are the costs of couple therapy assessment sessions?	The costs for the couple therapy assessment sessions are: Complete package, 5 Gottman couple therapy assessment sessions in Romanian – 605 euro; Complete package, 5 Gottman couple therapy assessment sessions in English – 775 euro.
How much does a Gottman couple therapy session cost?	The Gottman couple therapy session can only be carried out after the assessment process is completed and is priced as follows: Gottman Couple Psychotherapy session in Romanian – 135 euro; Gottman Couple Psychotherapy session in English – 175 euro.
Do I receive a confirmation after making the payment?	Yes, after making the payment, you will receive a confirmation email that includes the session details.
Can I pay in installments for therapy sessions?	We do not offer payment in installments, but it is possible that the issuing bank of your credit card may offer this possibility.
How long does a therapy program last?	There are specific protocols for various conditions. To answer this question, please help us by answering a few questions. This enters TYPE 1 circuit, starting with STEP 3.
What is the therapeutic contract?	The therapeutic contract is a signed agreement between the patient and the ID Therapy clinic that establishes the terms and conditions of the therapy, including confidentiality, frequency of sessions, price and payment methods, and cancellation policy.
What happens if I miss a session?	According to the cancellation policy, if you miss a session without giving at least 24 hours’ notice, the session is considered to have taken place. Please let us know as soon as possible if you cannot attend the session.
What is integrative therapy?	Integrative therapy is a meeting point between several disciplines, offering a new, broad vision of psychotherapeutic treatment.
Starting from the systemic vision of the human being, from the body-mind-spirit concept, the integrative approach provides a unitary understanding of the complexity of the human being, in the whole of its functional manifestations, allowing for the unitary assessment and treatment of the patient on each of his levels, while maintaining the vision of the whole, respecting the uniqueness of the person in the universal context.”
What techniques are used in therapy for fear of flying?	Therapy for fear of flying is gradual exposure therapy to the phobic stimulus in virtual reality. Which involves cognitive restructuring and anxiety management techniques. This is the clinical virtual reality protocol for aviophobia: Session 1, 50 min – Fear of flying assessment; Session 2, 50 min – Anxiety Scale; Session 3, 50 min – Neuroscience; Session 4, 50 min – Anxiety management techniques; Sessions 5-10 – Virtual Reality with gradual exposure to the phobic stimulus. Each VR session is 45 min. Sessions can be held 1 to 3 times a week. The first 4 sessions can be online, it is not mandatory to come to the clinic.
How does therapy for the fear of public speaking work?	Therapy for the fear of public speaking uses techniques of gradual exposure to an audience, cognitive restructuring, and relaxation techniques to help clients overcome their fear. This is the clinical virtual reality protocol for the fear of public speaking: Session 1, 50 min – Phobia Assessment; Session 2, 50 min – Anxiety Scale; Session 3, 50 min – Neuroscience; Session 4, 50 min – Anxiety management techniques; Session 5, 50 minutes live speech with the specialist; Sessions 6-10 – Virtual Reality with gradual exposure to the phobic stimulus. Each VR session is 45 min. Sessions can be held 1 to 3 times a week. The first 4 sessions can be online, it is not mandatory to come to the clinic.
What is therapy for panic attacks?	Panic attacks can be addressed through several types of therapy, from cognitive-behavioral, short strategic, to integrative therapy, and involve exposure and cognitive restructuring techniques to help clients understand and manage their physical and cognitive symptoms.
What is addiction therapy and how does it work?	Addiction therapy uses psychotherapeutic techniques and, in some cases, medication to help clients understand and control addictive behaviors. Some key points of the work strategy are: Assessing the motivation for change; Identifying, challenging, and restructuring irrational thoughts and beliefs that contribute to addictive behaviors; Identifying the causes and triggers for addictive behaviors; Increasing self-esteem; Techniques for increasing self-control and reducing stress levels; Developing effective strategies for managing emotions and difficult situations.
What is therapy for smoking addiction?	Therapy for smoking addiction involves behavior modification techniques and, in some cases, nicotine replacement therapy or medication to help quit smoking. Some key points of the work strategy are: Assessing the motivation for change; Identifying, challenging, and restructuring irrational thoughts and beliefs that contribute to addictive behaviors; Identifying the causes and triggers for addictive behaviors; Increasing self-esteem; Techniques for increasing self-control and reducing stress levels. Developing effective strategies for managing emotions and difficult situations.
What is therapy for personality disorders?	The first step is to diagnose the type of personality disorder through a clinical assessment and then establish a therapeutic or medication protocol to help patients understand and modify their dysfunctional thinking and behavior patterns.
What therapies are effective for anxiety?	Cognitive-behavioral therapy (CBT), virtual reality exposure therapy, short strategic therapy, and integrative therapy.
What is psychiatry and how does it differ from psychotherapy?	Psychiatry involves the assessment and treatment of mental problems through the use of medication, while psychotherapy focuses on changing behaviors and thoughts through counseling techniques.
What assessment tests does ID Therapy offer?	ID Therapy offers a wide range of assessment tests, including tests for depression, anxiety, phobias, addictions, and other psychological problems.
What therapies are effective for depression?	Cognitive-behavioral therapy (CBT) and integrative therapy are frequently used to treat depression.
What types of couple problems can be treated at ID Therapy?	At ID Therapy, Dr. Gorduza, the only Gottman-certified psychotherapist in Romania, treats couple problems such as communication difficulties, conflicts, infidelity, and other relational difficulties.
What services are available for children and adolescents?	ID Therapy offers psychotherapy services for children over 12 and adolescents, addressing issues such as anxiety, phobias, panic attacks, depression, behavioral disorders, poor academic performance, gaming addiction, school difficulties, and issues related to gender identity and personal development.
What is therapy for eating disorders?	Therapy for eating disorders involves psychotherapeutic techniques to help clients understand and change their unhealthy eating behaviors and may also include collaboration with nutritionists and doctors.
What is therapy for bipolar disorder?	Therapy for bipolar disorder can include DBT (dialectical behavior therapy), support therapy, and medication prescribed by a psychiatrist to help with psycho-emotional and mental stabilization.
What therapies are effective for PTSD?	Exposure therapy, cognitive-behavioral therapy (CBT), and virtual reality therapy are effective for treating PTSD.
What is therapy for complex post-traumatic stress disorder (C-PTSD)?	Therapy for C-PTSD involves techniques similar to those for PTSD, but focuses more on repeated and long-term traumas. Techniques can include cognitive-behavioral therapy, EMDR (eye movement desensitization and reprocessing), integrative therapy, and approaches based on mindfulness and self-regulation.
What therapies are effective for OCD?	Cognitive-behavioral therapy (CBT) and exposure and response prevention (ERP) therapy are effective for treating OCD. In severe forms, medication is necessary.
What therapies are effective for relationship and couple problems?	Gottman couple therapy is the gold standard worldwide for relationship and couple problems.
What therapies are effective for addictions?	Integrative therapy, cognitive-behavioral therapy (CBT), motivational therapy, and group therapy are effective for treating addictions.
What therapies are effective for eating disorders?	Integrative therapy, cognitive-behavioral therapy (CBT), and short strategic therapy are a effective for treating eating disorders.
What therapies are effective for anger management?	Integrative therapy, cognitive-behavioral therapy (CBT), and relaxation techniques are effective for anger management.
What therapies are effective for insomnia?	Cognitive-behavioral therapy for insomnia (CBT-I) and sleep hygiene and relaxation techniques are effective for treating insomnia. In severe forms, a medication approach is necessary.
What therapies are effective for emotional trauma?	Integrative therapy and cognitive-behavioral therapy (CBT) are effective for treating emotional trauma.
What therapies are effective for chronic stress?	Cognitive-behavioral therapy (CBT), integrative therapy, and relaxation and mindfulness techniques are effective for managing chronic stress.
How often should I attend therapy sessions?	The frequency of therapy sessions varies depending on the therapeutic plan established on the given clinical protocol, also taking into account individual needs and goals.
The psychotherapist will discuss and establish an appropriate treatment plan.	The psychotherapist will discuss and establish an appropriate treatment plan.
What happens in the first therapy session?	In the first therapy session, the psychotherapist will conduct the clinical interview, discuss your problems and goals, collect relevant information, and establish a personalized treatment plan.
Can I attend therapy if I am not from Bucharest?	Yes, ID Therapy offers online therapy, so clients from outside Bucharest or from abroad can benefit from our services.
Can I bring a family member to the therapy sessions?	Depending on the type of therapy and your needs, you can bring a family member to the therapy sessions. Please discuss this with your psychotherapist.
What should I bring to the first therapy session?	For the first therapy session, it is useful to bring any relevant documents, such as medical reports or notes about your problems.
Is confidentiality guaranteed during therapy sessions?	Yes, confidentiality is 100% guaranteed during therapy sessions, in accordance with professional laws and regulations.
What happens if I don’t feel comfortable with my therapist?	If you don’t feel comfortable with your chosen therapist, you can request a change. It is important to have a good therapeutic relationship to fully benefit from the therapy.
How soon will I see results from therapy?	The time it takes to see results varies depending on the type of individual problem, the severity of the pathology, and your commitment to the therapeutic process. Some people may notice improvements after a few weeks, while others may need more time.
What can I do to maximize the benefits of therapy?	To maximize the benefits of therapy, it is important to actively participate in sessions, be open and honest with your psychotherapist, and apply the techniques and strategies discussed in your daily life.
What happens if my symptoms worsen during therapy?	Sometimes, symptoms may seem to worsen before they improve as you address difficult issues. It is important to discuss these concerns with your psychotherapist to adjust the treatment plan if necessary.
Can I continue therapy after I have reached my initial goals?	Yes, you can continue therapy to address other issues or to maintain the progress you have made. The decision to continue or end therapy will be made jointly with your psychotherapist.
How can I prepare for the end of therapy?	Ending therapy is a planned process that includes discussing the progress made, techniques and strategies for maintaining it, and future steps. The psychotherapist will guide you through this process to ensure a smooth transition, gradually decreasing the frequency of psychotherapy sessions.
What is cognitive-behavioral therapy (CBT)?	Cognitive-behavioral therapy (CBT) is a form of therapy that focuses on identifying and changing negative thoughts and behaviors that contribute to emotional and psychological problems. It is effective for anxiety, depression, phobias, panic attacks, and other psychological disorders.
What is exposure therapy?	Exposure therapy is a form of cognitive-behavioral therapy used to help patients confront and reduce their fears and anxieties through gradual and controlled exposure to frightening situations or objects.
What is family therapy?	Family therapy involves the participation of family members in therapy sessions to address problems that affect family dynamics and to improve communication and relationships within the family.
What is motivational therapy?	Motivational therapy is a therapeutic approach that helps patients identify and develop their internal motivation for change, and is frequently used in the treatment of addictions.
What is mindfulness and how is it used in therapy?	Mindfulness is a practice of awareness and focus on the present moment, used in therapy to reduce stress, anxiety, and other emotional problems through meditation and relaxation techniques.
What is solution-focused brief therapy (SFBT)?	Solution-focused brief therapy (SFBT) is a form of therapy that focuses on identifying and using solutions to the patient’s current problems, rather than exploring their causes, producing behavioral changes in a shorter time that in turn produce cognitive restructuring.
What is integrative therapy?	Integrative therapy is a meeting point between several disciplines, offering a new, broad vision of psychotherapeutic treatment. Starting from the systemic vision of the human being, from the body-mind-spirit concept, the integrative approach provides a unitary understanding of the complexity of the human being, in the whole of its functional manifestations, allowing for the unitary assessment and treatment of the patient on each of his levels, while maintaining the vision of the whole, respecting the uniqueness of the person in the universal context.
How does the initial assessment process work?	The initial assessment process involves the clinical interview, respectively a detailed discussion between the patient and the psychotherapist to identify the problems and therapeutic goals, as well as to establish whether to continue the clinical evaluation with assessment tests if needed or to create a personalized treatment plan.
What is a personalized treatment plan?	The personalized treatment plan is a detailed plan, created by the psychotherapist, which includes specific goals, therapeutic methods, and the estimated duration of treatment to address the individual needs of the patient.
What happens if I am not comfortable with the proposed therapeutic method?	If you are not comfortable with the proposed therapeutic method, it is important to discuss this with your psychotherapist, who can adjust the treatment plan or suggest alternative methods.
What do the terms and conditions of confidentiality in therapy mean?	The terms and conditions of confidentiality in therapy refer to the psychotherapist’s obligation to keep the information discussed in sessions confidential, except in cases where there is a risk of harm to the patient or others.
How can I monitor my progress in therapy?	Progress in therapy can be monitored through self-reflection, feedback from the psychotherapist, periodic evaluations, and discussing goals and achievements in therapy sessions.
What happens if I feel that therapy is not working for me?	If you feel that therapy is not working, it is important to discuss this with your psychotherapist to adjust the treatment plan, explore other therapeutic methods, or consider changing the psychotherapist.
How can I involve my family in the therapeutic process?	Involving the family in the therapeutic process can be beneficial in certain cases. Discuss with your psychotherapist about ways in which family members can participate and support the treatment process.
What is resilience and how can I develop it through therapy?	Resilience is the ability to cope with difficulties and to recover more easily and better from them. Through therapy, you can develop resilience by learning coping techniques, self-reflection, and developing stress management skills.
What are the benefits of individual therapy?	The benefits of individual therapy include improving psycho-emotional and mental health, reducing symptoms of anxiety, panic attacks, and depression, improving stress-coping skills, managing impulses in addictions and anger, and increasing self-understanding.
What are the benefits of couple therapy?	The benefits of couple therapy include improving communication, resolving conflicts, strengthening the relationship, emotional reconnection, and developing problem-solving skills together.
What are the benefits of virtual reality therapy?	The benefits of virtual reality therapy include gradual, controlled, and safe exposure to phobic stimuli that are frightening to the patient, reducing symptoms in generalized anxiety disorder, and a very good cost-effectiveness ratio through immersion in a virtual environment versus immersion in a real-life environment.
What benefits can I get from cognitive-behavioral therapy (CBT)?	The benefits of CBT include identifying and changing negative thoughts and behaviors, improving emotional health, and developing effective coping skills.
How can motivational therapy help me?	Motivational therapy can help you identify and develop your internal motivation for change, set clear goals, and maintain your commitment to the change process.
How can mindfulness help me in my therapy?	Practicing mindfulness in therapy reduces stress levels, improves self-awareness, and helps manage negative emotions.
What are the benefits of solution-focused brief therapy (SFBT)?	The benefits of SFBT include the rapid identification of solutions, setting specific goals, and achieving results in a short time by modifying unhealthy behaviors that produce cognitive restructuring and lead to the elimination of the generating causes.
What equipment is necessary for online therapy?	For online therapy, you need a computer or smartphone with a good internet connection, a webcam, and a microphone, which are usually included in the computer or smartphone.
Is online therapy as effective as in-person therapy?	Yes, studies show that online therapy can be as effective as in-person therapy for many types of problems.
Can I change the type of therapy during the treatment?	Yes, you can discuss with your psychotherapist to change the type of therapy if you believe another method would be more beneficial.
What should I do if I have a psychological emergency outside of business hours?	In the event of a psychological emergency (suicide attempt, psychotic episode), contact emergency services or go to the nearest hospital. The ID Therapy clinic does not offer emergency support outside of business hours. However, if you need a psychotherapy session for the problem you are in therapy for, before your scheduled appointment, please contact us via email, WhatsApp, or phone to find an earlier time slot, noting that the session will have an emergency fee applied.
Can I have therapy sessions on weekends?	Currently, therapy sessions are held only during the week. Please check the available schedule on our website for more information. Any subsequent changes to the schedule are always posted on www.idtherapy.ro.
Is it possible to have therapy sessions in languages other than Romanian?	Yes, some of our therapists offer therapy sessions in English. Please contact us for more details or specify what type of therapy you want in English – It resumes from point 3 of the circuit.
Do you accept medical insurance for therapy sessions?	Currently, we do not have direct payment contracts with medical insurance companies. All payments are made directly by the patients and can be reimbursed later, based on the invoice and the medical report that we can prepare for the insurer. Please contact us for more details at office@idtherapy.ro.
What happens if I cannot pay for therapy sessions?	Please discuss this with our team. We will try to find a solution that fits your needs.
Can I receive an invoice for the therapy sessions?	Yes, you will receive an electronic invoice for each paid therapy session.
Can I pay for multiple sessions in advance?	Yes, you can pay in advance for multiple sessions. Please discuss this with our team to arrange the details.
How can I provide feedback about my experience at ID Therapy?	You can provide feedback by filling out the feedback form on our website or by contacting us directly by email at office@idtherapy.ro.
What happens to my feedback?	Your feedback is very valuable to us and helps us improve the services we offer. All comments are analyzed and, if necessary, measures are taken to improve the experience of our patients.
Can I recommend changes or improvements for the ID Therapy clinic?	Absolutely. We are open to suggestions and recommendations to improve our services. We encourage you to share your ideas with us.
How can I evaluate my progress in therapy?	Progress in therapy can be evaluated through regular discussions with the therapist, self-reflection, and periodic evaluations of the therapeutic goals established at the beginning of the treatment.